SystmConnect
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmConnect
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
We do not take repeat prescription requests over the phone or via email.
Collecting your prescription
Please allow 2 working days before collecting your prescription from your nominated pharmacy.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Register for the Electronic Prescription Service
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like further help about your prescription:
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs, Colds, Sore throat
- Tummy Problems
- Aches & Pains
- Contraceptive Services – You can obtain your contraceptive pills directly from the pharmacy without having to contact the practice
- Period stopping Pill – Pharmacies can issue these tablets on a private basis for patients 16 years and over
They can also advise on medicine that you can buy without a prescription.
Pharmacist can now also prescribe prescription only medications for certain conditions. We may refer you to the pharmacist if your symptoms are one of the 7 conditions that they are now able to treat.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Easier Access to Your Oral Contraceptive (OC) Pill
You no longer need to request a repeat prescription from the GP for your oral contraceptive pill.
If you’re already taking the pill and your prescription is due for renewal, you can now get your ongoing supply directly from your local community pharmacy through the NHS Pharmacy Contraception Service.
Who can use this service?
To be eligible to access this service a person must;
• Be seeking to be initiated on an OC, or
• Be seeking to obtain a further supply of their ongoing OC
1. Combined Oral Contraceptive (COC) – from menarche up to and including 49 years of age; or
2. Progestogen Only Pill (POP) – from menarche up to and including 54 years of age.
• You’ve had no recent problems or changes with your contraception –
• You are due or nearly due for your next supply.
Your pharmacist will offer a quick confidential consultation to check your blood pressure (if needed), ask about any side effects, and safely issue your supply — all without needing an appointment at the GP surgery.
Why this change?
Easier and faster access — many pharmacies are open evenings and weekends – Free NHS service – Helps free up GP appointments for more complex care – Supports patient choice and convenience.
Next steps: Visit your local participating pharmacy (you can search Find a pharmacy – NHS to find one near you).